After-sales service and warranty and maintenance policies are important factors when choosing a car. Skoda Vietnam aims to deliver quality, prompt services with a customer-first approach and has published a maintenance price list for its authorized service facilities to improve the owner experience.
Skoda Thang Long Authorized Service Center in Hanoi
Skoda Vietnam maintenance price list
Regular maintenance helps vehicles run smoothly and safely while reducing long-term repair costs. Inspections detect problems early, preserve driver comfort, improve energy efficiency, and reduce emissions.
Skoda Vietnam's estimated maintenance costs
The above costs do not include VAT.
Warranty policy
Skoda Vietnam applies a three-year warranty with no mileage limit for new vehicles purchased from authorized dealers. Customers can obtain warranty service at authorized centers across the country.
Spare parts and after-sales service
The company addresses spare-part availability by importing parts in advance to ensure supply when needed. Skoda Vietnam also plans to deploy mobile service vehicles to resolve urgent issues for owners within a 100km radius of the nearest dealer; these vehicles support replacement and disassembly of some parts and materials on site.
Since launching in Vietnam in late September 2023, Skoda Vietnam has developed an authorized dealer system in Ho Chi Minh City, Hanoi, Vinh and Buon Ma Thuot. The dealer system is built to global standards with main functions including:
- Sales: showroom display, sales and customer consulting.
- After-sales service: trained technicians and modern equipment to support repairs.
- Genuine spare parts: supply of authentic Skoda parts to meet customer needs.
Customers can find their nearest authorized Skoda Vietnam dealer via the company's website.